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Network & WiFi Overview

This is a simplified overview for non-technical family members. For detailed technical documentation, see the "2 - Network Info" and "3 - Computers / Servers" books on the "Current Info" shelf.

WiFi Networks

Network Name (SSID)PasswordWhat It's For
[Main WiFi name][Password or "see password manager"]Phones, laptops, tablets
[IoT / Smart Home WiFi][Password]Smart devices, cameras
[Guest WiFi][Password]Visitors

Internet Service

Provider[ISP name]
Speed / Plan[e.g., 1 Gbps fiber]
Modem Location[Where the internet enters the house]
Router Location[Where the main router/access point is]

If the Internet Goes Down

  1. Check if other devices also lost connectivity (if just one device, restart that device)
  2. Look at the router/modem — are the lights normal?
  3. Unplug the modem, wait 30 seconds, plug it back in. Wait 2-3 minutes.
  4. If still down, call the ISP: [ISP phone number]

Network Equipment Location

[e.g., "The server rack is in the office closet. The main switch and router are on the top shelf. The modem is on the second shelf." Include enough detail that someone could find and point to the equipment.]

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